This Terms and Conditions document applies to retail customer and Privilege Club members only.
CAMEO Partners are bound by a separate Terms and Condition agreement.
All CAMEO jewelry products are covered by a one-year warranty covering manufacturing defects. Wearing counterfeit or non-CAMEO charms can damage CAMEO bracelets and will void the warranty. CAMEO will not replace, fix, or repair a product that has been used with non-CAMEO products. Stretching of CAMEO chains and bracelets is not considered a manufacturing defect.
Do not expose your CAMEO products to harsh chemicals or environments. Silver pieces are given detail by oxidation. Exposure to harsh chemicals or environments can alter the appearance of your CAMEO product. These types of chemicals include, but are not limited to, liquid silver polish, pools, hot tubs, and spas. General wear and tear, misuse and tarnishing are not covered under the warranty.
The warranty does not cover lost or stolen items. We recommend the use of safety chains on bracelets and insurance coverage is advisable on all valuable jewelry.
We politely request that faulty or damaged items are returned to CAMEO so they can be sent to our Repairs and Services Department for evaluation. Please contact CAMEO for assistance. Our global partners will keep you updated with the progress of your repair/replacement and the item will be returned to you when the assessment/repair is complete.
Personally engraved lockets cannot be returned to CAMEO for a money refund.
How we use your personal data
CAMEO wants to ensure that the information you share with us is maintained safely and securely on the internet. These Terms and Conditions cover how we use your personal information. When you become a member of PRIVILEGE CLUB, we ask you for some personal information, including your name and email address. CAMEO uses this information to fulfill our commitments and provide you with the benefits and services that PRIVILEGE CLUB membership entitles you to. When you enter your personal information and submit it to CAMEO, you consent to granting CAMEO use of this information for the stated purpose. You are entitled to request this information from CAMEO at any time, and we will delete it at your request.
CAMEO uses a number of safety precautions to protect your personal information from unauthorized use. We only store this information for a limited time. CAMEO does not accept responsibility for the accuracy of the information you submit.
CAMEO only uses your personal information for PRIVILEGE CLUB administration purposes, and to perform general market analyses, such as purchasing behavior.
CAMEO will not disclose your personal information, including your email address, to any third party. And CAMEO does not give other companies access to your registered information. However, CAMEO does disclose anonymous information, such as results of market analyses, to authorized CAMEO Partners (wholesalers) only. The purpose of this is to ensure that every CAMEO Partner is able to provide you with the best possible service, and with a relevant product assortment. When you join PRIVILEGE CLUB, you agree to receive our newsletter. CAMEO uses the information you enter to send out the newsletter.
The Club newsletter will be sent to the email address you provided when you signed up. It is your responsibility to update your personal details, including your e-mail address. If you no longer wish to receive the newsletter, you can unsubscribe at any time by using the link provided in the newsletter.
No Longer Wish to Be a Member of The Privilege Club?
If you no longer wish to be a member of the PRIVILEGE CLUB, simply send us a message and we will delete your membership. CAMEO reserves the right to terminate your PRIVILEGE CLUB membership if you do not comply with these Terms and Conditions.
All content on CAMEO’s website (cameome.com), including but not limited to articles, photos, moving images and graphics, belongs to and is administrated by CAMEO Jewelry. You are allowed to produce digital and/or physical copies of the content for your own personal use. Any other production of digital or physical copies of content available on cameome.com is not allowed.
These Terms and any dispute arising out of your PRIVILEGE CLUB membership shall be governed by Thai law, with the exception of Thai conflict of law provisions.Notwithstanding the above, this provision shall not deprive you of the protection afforded to you by provisions which cannot be derogated from by agreement in the country of your habitual residence.
Questions about these Terms and Conditions, correction and deletion of data, your PRIVILEGE CLUB membership, or requests to obtain a copy of your personal data processed by CAMEO, may be directed to: firstname.lastname@example.org
Updates to Our Terms and Conditions
CAMEO may at any time and without prior notice revise or change these Terms and Conditions and/or, close, change or reorganize the PRIVILEGE CLUB website. By your use of PRIVILEGE CLUB you accept the applicable Terms and Conditions. Substantial revisions or amendments of the Terms require your specific acceptance and will be posted during the log in procedure.